A Directional Distance Approach to Deal with Negative Data in Dea: an Application to Bank Branches

نویسندگان

  • Maria Conceição
  • A. Silva Portela
  • Emmanuel Thanassoulis
  • Gary Simpson
چکیده

This paper is drawn from the use of Data Envelopment Analysis (DEA) in helping a Portuguese bank to manage the performance of its branches. The bank wanted to set targets for the branches on such variables as growth in number of clients, growth in funds deposited and so on. Such variables can take positive and negative values but traditional DEA models, with some specialised exceptions, have hitherto been restricted to non-negative data. We report on the development of two models to handle unrestricted data in a DEA framework and illustrate the use of those models on data from the bank concerned.

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تاریخ انتشار 2003